Privacy Policy

This page explains how Ripper collects, stores, and uses personal information provided by players from Australia and other supported regions. Understanding these practices helps account holders make informed decisions about the data shared during registration, verification, and ongoing platform use. The policy applies to all interactions with the casino, including deposits, withdrawals, bonus claims, and support requests.

What Information Is Collected

Ripper collects personal data at several points across the player journey. Registration requires a full legal name, date of birth, email address, residential address, phone number, and chosen account currency. During KYC verification, government-issued photo identification, proof of address dated within the last 90 days, and in some cases a live selfie or payment method documentation may be requested.

Beyond identity data, the platform also collects technical information during site use. This includes device type, browser details, IP address, session activity, transaction history, and communication records with the support team. All of this data feeds into account management, fraud prevention, and regulatory compliance processes.

How Personal Data Is Used

Data collected by the casino is used for the following purposes:

• Verifying account holder identity and confirming minimum age eligibility of 18+
• Processing deposits and withdrawals through methods such as Bitcoin, eZeeWallet, Visa, Neosurf, and PayID
• Reviewing source-of-funds evidence when required before a payout is approved
• Administering bonuses, loyalty points, and VIP program benefits
• Detecting and preventing duplicate accounts, fraud, and bonus abuse
• Responding to support queries submitted via live chat or email
• Complying with anti-money laundering and responsible gambling obligations
• Sending account-specific promotions and inbox reward codes where the player has not opted out

Personal data is not sold to third parties for marketing purposes unrelated to casino operations.

Data Storage and Security

Ripper states that all account and payment traffic is protected using 128-bit SSL encryption. This standard applies to data transmitted between the player’s device and the casino platform, covering registration input, payment details, and account activity. The same encryption layer protects cryptocurrency transactions made via Bitcoin, Litecoin, Ethereum, and other supported digital assets.

Stored data is held on secured servers. Access is restricted to authorised personnel involved in account management, compliance, verification, and finance operations. Players are expected to keep login credentials private and to use only payment methods registered in their own name. The one-account rule also limits data exposure across shared devices and household IP addresses.

Cookies and Tracking

The platform uses cookies and similar tracking technologies to maintain session continuity, remember preferences, and monitor site performance. Cookies may also support affiliate tracking and marketing attribution. Players can adjust cookie settings through their browser, although disabling certain cookies may affect platform functionality during a session.

Third-Party Data Sharing

Certain data may be shared with trusted third parties where necessary for platform operation. These include payment processors handling card, wallet, and cryptocurrency transactions; KYC and identity verification providers; game studios such as Pragmatic Play, Playtech, BGaming, and Rival Gaming for game delivery and RTP reporting; and IT or analytics service providers. In each case, data sharing is limited to what is required for the specific operational purpose.

The casino may also disclose information to law enforcement or regulatory bodies where required by applicable law, fraud investigation protocols, or dispute resolution processes.

Player Rights and Data Access

Players have the right to request a copy of the personal data held on their account, ask for corrections to inaccurate information, and in some circumstances request data deletion subject to the casino’s legal retention obligations. Requests of this kind should be directed to the support team. Contact can be made through 24/7 live chat or by email at support@ripper.casino, with a response target of within 24 hours.

For information on how personal data intersects with responsible gambling tools such as deposit limits and self-exclusion periods, see Ripper responsible gambling.

Data Retention

Account data is retained for as long as the account remains active. Where an account becomes dormant after six consecutive months of inactivity, the record may still be held to satisfy legal and anti-money laundering requirements even if the balance is voided. Players who close their account or complete a permanent self-exclusion should note that transaction records and identity documents may be retained for a defined period in line with compliance obligations.

Changes to This Policy

Ripper may update this privacy policy from time to time to reflect changes in platform operations, applicable law, or data processing practices. The current version is always available on the site. Continued use of the online casino Ripper after any update constitutes acceptance of the revised terms.

For questions about data handling or to submit a data access request, the support team can be reached at any time through live chat or via the registered support email address.